Contact Aura

We're a UK-based team with a real love of traditional herbal formulas, and we're always happy to talk. Whether you're choosing your first formula, checking on an order or wondering which tea suits your evenings, send us a message and a real person from Team Aura will get back to you.

How Can We Help?

Choosing a formula

Not sure where to start? Tell us a little about what you're looking for and we'll help you find a formula that suits you. You can also browse by life stage or focus on our Supplements page, or explore every formula in our Formula Index.

Orders, delivery and returns

Include your order number and we'll sort it quickly. Many answers are already on our Delivery, Orders & Returns page and in our Refund Policy.

Practitioners, wholesale and partnerships

Practitioners can find account details on our practitioner page. For wholesale, distribution or working with us as an affiliate, have a look at Partner With Aura or just send us a message.

Before You Get in Touch

• Where's my order? Your tracking link is in your dispatch email. Check your junk folder if you can't see it.
• Free delivery: UK orders over £40 ship free, usually within 3 working days.
• Returns: sealed, unopened items can be returned within 14 days of delivery.
• Taking our formulas: the usual amount is 3 tablets in the morning and 3 in the evening. Always follow the label.

Other Ways to Reach Us

Email: info@auranutrition.com
Opening hours: Monday to Friday. Messages sent at the weekend are answered on the next working day.

Registered office:
Aura Nutrition
5 Lonebarn Link, Springfield Business Park
Chelmsford, Essex, CM2 5AR
United Kingdom

Please note that this is our office address. For returns, please contact us first so we can make sure your parcel reaches the right team.

Join the Aura family at the bottom of this page for 10% off your first order, plus news on new formulas and offers.